Update Date: Feb, 20, 2025
Effective Date: Feb, 20, 2025
This Privacy Policy only applies to the Developer Center products or services (hereinafter referred to as "service") of SOUTH WIRELESS LIMITED (hereinafter referred to as "South-Wireless" or "we").
South-Wireless understands the importance of personal information to you and will do our utmost to protect your personal information. We are committed to maintaining your trust in us and abide by the following principles to protect your personal information: consistency of powers and responsibilities, clear objectives, choice and consent, least enough, ensuring security, subject participation, openness and transparency, etc. At the same time,South-Wireless undertakes that we will take appropriate security measures to protect your personal information in accordance with the mature industrial security standards. Please read and understand this Privacy Policy carefully before using our products (or services), and confirm to understand our rules on the processing of your personal information. Once you click to confirm acceptance of this Privacy Policy or after the Privacy Policy is updated, your continued use of this software means that you acknowledge and accept all the contents of this Privacy Policy (including the updated version), and agree that South-Wireless will collect, use, save, share, transfer or disclose your relevant personal information.
The Policy covers the following topics related to your personal data:
The legal basis for collecting and using your personal data will vary depending on the specific data and the context in which it is collected. Generally, we will only collect data with your consent, when necessary to fulfill our contractual obligations towards you, or where the processing is in our legitimate interests.
We rely on our legitimate interests to analyze, improve and optimize our sites, products and services, and to maintain the security of our networks and systems; We base the processing of your data on our legitimate interests in operating and administering our websites and to provide you with the content you access and request; we process your personal data by monitoring the use of our websites/services, verifying accounts and activity, and analyzing suspicious activity fraud prevention, to the extent this is necessary for our legitimate interest in promoting the safety and security of the technology systems use for our services, and in protecting our rights and the rights of others.
Please note that separate device information or service log information cannot be used to identify a specific individual. If we combine such non-personal data with other information to identify a particular individual or use the non-personal data in combination with personal data, such non-personal data will be considered personal data during the data linkage period and we will anonymize and de-identify such information unless otherwise authorized by you or required by law.
If you have questions about or need further information concerning the grounds for collecting and using your data, please contact us as specified in Article 9 of this Policy.
1.1 Personal data you provide
We will ask you to provide certain personal data necessary for the delivery of our services. Please note that if you choose not to provide the required personal data, we may be prevented from delivering our products or services.
1.1.1. If you need to register an enterprise account, you need to input your personal data, including your full name, username, password, country or region, timezone and enterprise information on the "Sign up - Basic Information" page, including Company Registration Number, Company name, the country or region where the enterprise is located and the detailed address, and upload the business license on the "Sign up – Enterprise Information" page, so as to register enterprise account for you and save you the service delay caused by information filling when you use the service. Such information is maintained by yourself. For the mandatory fields, you must fill in the blanks, and for the optional field, time zone, you can optionally input the information, or you can maintain them when you need to use the information later.
1.1.2. When you submit a ticket, to help us better understand your appeal, you need to describe the problem in detail and upload a picture as an attachment at the same time. Among them, pictures are optional information. You can optionally submit pictures to better describe your appeal.
1.2 Information collected automatically
To provide our products and services, we automatically collect certain data to ensure their proper functioning and performance.
To enhance your user experience when using the product, the system and exception logs may be uploaded, including your IP address, language preference setting, operating system version, date or time of access, so that we can promptly and accurately identify and resolve any issue you may encounter.
When you use the service, to provide you with the feature of recording the audit logs of your operations on the platform, we will automatically collect your ID, IP Address, date or time of access, description and notes.
1.4. If the information you provide contains personal data of other users, you must ensure that you have obtained their legal consent before providing such data to us. In case of personal data about a minor, you must obtain the consent of the minor's guardian prior to dissemination, in which case the guardian has the right to contact us, as specified in Article 9 of this Policy, to request correction or deletion of such data.
We will obtain your prior consent if we intend to use the data for purposes other than those specified in this Policy, or if we intend to use the collected data for purposes beyond its original intention, or if we actively obtain your data from third parties.
To ensure the proper functioning of our website, we may occasionally place cookies on your computer or mobile device.
To ensure our website works correctly, we may at times place cookies on your computer or mobile device. The website uses security and session cookies that are strictly necessary to provide you with the services you have requested. The legal basis for the subsequent processing of the data collected with strictly necessary cookies is the provision of the service you have requested (according to the local data protection law and regulation and if in EU, Article 6 para. 1 sentence 1 lit. b GDPR).
You may view our Cookies Notice to know more about how we use Cookies.
We do not sell any personal data to third parties. We may sometimes share your personal data with third parties (as described below) to provide or improve our services, including offering services based on your requirements.
3.1. Sharing with your consent or request: We will share your personal data with specific third parties designated by you, within the scope of your explicit consent or direct request.
3.2. Sharing with third-party service providers and business partners: We may share your personal data with our third-party service providers and business partners to enable the services described in this Privacy Policy. This includes delivery service providers, data centers, data storage facilities, customer service providers, marketing service providers, and other business partners. Rest assured, the sharing of personal data is strictly for legitimate, legal, necessary, specific, and explicit purposes related to providing the services to you.
3.3. Sharing with our affiliates: To enhance our services and ensure the safety of South-Wireless affiliates, other users, or the public, we may share your personal data with South-Wireless affiliates for specific, explicit and lawful purposes stated in this Policy. Only the data necessary for service delivery will be shared. We require the affiliates to implement at least as stringent protective measures as those in this policy, as well as their strict compliance with applicable laws and regulations. If our affiliates intend to change the purpose of personal data processing, they must obtain your prior consent.
3.4. Disclosure to law enforcement agencies, public or judicial authorities and organizations. We will disclose the data if required by law or if we believe in good faith that such disclosure is reasonable and necessary to:
Comply with a statutory obligation, process, or requirement;
Enforce the terms of service and other agreements, policies, and standards, as well as to investigate any potential violations of these documents;
Identify, prevent, or resolve security, fraud, or technological issues;
Protect the rights, property, or safety of South-Wireless, our users, third parties, or the public (which may include exchanging information with other enterprises and institutions for the purpose of preventing fraud and reducing credit risk), as required or permitted by law.
3.5. Sharing with third parties in business transactions. If we are acquired, merged or cooperate with other companies, or sell assets, we may disclose information to third parties. This may involve disclosing your data to potential buyers or including user information in the transferred assets.
We retain personal data for as long as it is necessary for the purposes described in this Privacy Policy or as required by applicable laws. We will delete or anonymize your personal data once the purpose of personal data collection is fulfilled, upon your request for information deletion and account cancellation, or termination of a product or service. However, we will retain the data collected for public interest, scientific, historical research or statistical purposes, in accordance with the applicable law, even if further processing is not related to the original purpose of collection.
5.1. We employ industry-standard security measures to protect your personal data from unauthorized access, disclosure, use, modification, damage or loss. These measures include SSL encryption technology for data exchange, secure browsing over HTTPS, encryption technology for personal data, trusted protection mechanisms against malicious attacks, access control for authorized personnel, and regular security and privacy training for our employees.
5.2. The Internet is not absolutely secure, so we strongly advise against using the communication methods other than those recommended by South-Wireless while using our products or services. Through our products or services, you can connect and share data with others. When you create communications, conduct transactions or share data through our products or services, you have the option to choose who you communicate, trade, or share the data with as a third party, and they may have access to data such as contact details, exchanged information, or shared content.
5.3. We will promptly notify you of a user information security incident, in accordance with applicable laws and regulations, and provide essential details about the incident, its potential impact, the measures taken or planned, advice on risk prevention and mitigation, and available remedies, etc. We will use various communication methods, such as emails, letters, phone calls, push notifications or other means. In the event it is challenging to notify each individual data subject, we will utilize reasonable and effective means to make public announcements. Additionally, we will report the handling of user information security incidents in accordance with the requirements of the relevant data protection or regulatory authorities.
In accordance with applicable national or regional laws and regulations, you are entitled to request access, correction and deletion of your personal data held by us (hereinafter referred to as the "Request"). Further information is provided below.
6.1. Right of access
6.1.1 Account information: If you want to access or edit your profile information, update your password and more, log in to your account and visit the settings section.
6.1.2 Personal data: To access the personal data generated during your use of our products or services, please contact us as specified in Article 9.
6.2. Right to rectification
You are entitled to request us to correct inaccurate or incomplete personal data. Simply visit the Personal Data Settings page or contact us directly, and we will promptly address your request to ensure the accuracy of your data.
6.3. Right to erasure
You are entitled to request us to delete your personal data. If we respond to your deletion request, we will stop providing you with products or services and will delete your personal data in accordance with the requirements of applicable laws.
6.4. Right to data portability
The right to data portability entitles you to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and, where possible, we will forward it directly to the data controller. If you need assistance, contact us as specified in Article 9.
6.5. Right to cancel/delete your account
The account cancellation is a permanent action, so please proceed with caution. If you need our assistance with account cancelation, contact us as provided in Article 9.
After cancelling/deleting your account, we will stop providing products or services, and delete your personal data as per your request.
6.6. Right to withdraw consent
If our processing is based on your consent, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of the processing that occurred before the withdrawal. To exercise this right, you can contact us as specified in Article 9.
6.7. Right to object to processing
You are entitled to object to the processing of your personal data based on legitimate interest, direct marketing, or for statistical or research purposes. To exercise this right please contact us as specified in Article 9.
6.8. Right to restriction of processing
You have the right to request that we temporarily or permanently stop processing all or some of your personal data. To exercise this right, please contact us as specified in Article 9.
To facilitate our operations, we may transfer, store and process your personal data in jurisdictions other than where you live. Laws in these countries may differ from the laws appliable to your country of residence.
For instance, if you are a European Economic Area (EEA) data subject and your personal data is shared with our affiliates, partners, or third-party service providers acting on our behalf outside of the EEA, then it is done pursuant to necessary means to ensure an adequate level of protection. This includes an adequate decision of the European Commission confirming an adequate level of data protection in the respective non-EEA country per GDPR Article 45, or an agreement on the basis of approved EU standard contractual clauses per GDPR Article 46.
Upon request by contacting us as described in this Privacy Policy, we will provide you further information on the means of ensuring an adequate level of data protection.
We do not provide services to minors. We treat minors under the age of 14 (or the age specified by local law) as children. When collecting children's personal data with parental consent, we will only use or disclose it if permitted by law, or with explicit consent of the parents or legal guardian, or if necessary for protecting the minors. If we unintentionally collect personal data from children without parental consent, legal authorization, or the necessary protection of children, we will try to remove the content as soon as possible. As parents or legal guardians, you may also contact us as specified in Article 9 to delete related content.
9.1 If you have any questions, comments or suggestions about this Privacy Policy, or if you want to exercise your rights, or discuss any requests with us, please feel free to contact us at:
Email: landeciadpo@landecia.com
Privacy Ticket: [Developer Center] - [My Ticket] - [Create a Ticket] - [Security and Privacy Feedback]
9.2 To ensure security, you may need to provide a written request or prove your identity. We aim to respond within 15 days. However, depending on the complexity and volume of requests, this period may be extended for an additional 45 days, if necessary. If there is a delay in providing information, we will notify the data subject of the circumstances and the reason for the delay. If the time limit set in this paragraph conflicts with your local law, your local law prevails. If you disagree with how we handle your personal data, you can contact your local data protection authority.
We may update this Privacy Policy by updating our website. We recommend regularly checking our current Privacy Policy on the website.
Thank you for taking the time to read our Privacy Policy!